New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. The states that they currently provide service to include:Īlabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, Spectrum Internet speeds may vary depending on location, network congestion, and internet package. Area restrictions apply and every service may not be available in all areas, or at all depending on service address. Spectrum offers their wireless, TV, internet and phone services across the country with a service area of 41 states. Infrastructure, Ethernet access, TV, advertising sales and production, news & sports network, mobile network, original series production, home phone, and internet. Through their vast communication network, they are able to offer a number of state-of-the-art residential and business communication products such as: phone, networking & managed services, cloud The company currently employs an estimated 95,100 and boasts more than 750,000 miles of network infrastructure serving more Spectrum Voice, Wireless, TV and Internet Services along with numerous product and service bundles. Spectrum provides a number of branded products including which sells its products under the brand Charter Spectrum, Charter Spectrum Internet, or simply as Spectrum. Spectrum customer service provides 24/7 support with their phone line, frequently asked questions page, and live chat on their websiteĬharter Communications is a multimedia company in the U.S.Spectrum Mobile provider with unlimited data plans for a price of $45/line per month.HD programming availability with movies up to 4k video quality.Spectrum landline phone service for the price of $9.99/mo with advanced calling features like voicemail, caller ID on TV, unlimited minutes throughout the U.S., Mexico and Puerto Rico.Available to qualifying Spectrum plans only. Contract buyout program up to $500 on old contracts when switching to Spectrum (if contract buyout qualifications are met).Free Wi-Fi access to over 500,000 nationwide Spectrum WiFi hotspots.Provides free Spectrum protection suite which includes antivirus, anti-spyware, parental control and anti-spam software.No contracts or term agreements and no early termination fee.Unlimited data with no data caps or extra fees.Free modem included with your Spectrum internet service.Get Spectrum Ultra for the price of $69.99/mo, with download speeds starting at 400 Mbps (wireless speeds may vary).Download speeds up to 200 Mbps starting at a price of $49.99/mo. ![]() Spectrum offers internet speeds varying from 100 Mbps all the way up to 940 Mbps internet download speeds depending on the plan (advertised internet speed based on wired connection).Also, as a cable provider, Spectrum can provide fast download speeds, but the technology doesn't offer symmetrical upload speeds, which may negatively impact those working remotely from home. There's no additional monthly fee for the modem, for example.īut one thing Charter Spectrum has in common with most providers is it does bump up your monthly price after your initial promo period, so be aware of that pending change. Customers are also spared some extra fees you might find with other ISPs. Spectrum Internet offers three high-speed tiers with unlimited data and no contracts. What's the final word on Spectrum Internet? However, with 63 out of 100, Charter's Spectrum still ranked one point below the average for all ISPs and placed behind Verizon Fios, T-Mobile, AT&T and Xfinity. Over at the American Customer Satisfaction Index, Spectrum's 2022 numbers held steady with 2021, which is impressive considering the industry, as a whole, dropped by a point. Spectrum earned its highest score in the South region, capturing 719 on a 1,000-point scale, but that still placed it behind AT&T, Kinetic by Windstream and Xfinity in that same area. Power US Residential Internet Service Provider Satisfaction Study for 2022. But there's still work to do.įor example, Spectrum was consistently below US regional averages when you look at the J.D. The good news? Charter's Spectrum service is doing better now with customers than it has since it acquired Time Warner Cable in mid-2016. ACSI Spectrum Internet: Customer satisfaction scores could improve
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